Receptionist Full Time

About The Company 

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

What You’ll Be Doing

• Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
• Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Maintain guest reservation system Receive, sort, and route mail, with courier and deliveries
• Manage the mail room by allocating mail space for each department/company
• Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
• Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
• Arrange for public transportation if requested by guests
• Maintain up-to-date telephone lists Perform other clerical duties as needed, such as filing, photocopying, and collating

What You’ll Need To Succeed

• Demonstrating Personal Resilience & Adapting to Change
• Demonstrating Customer Centricity
• Understanding & Developing Self
• Driving Results
• Presenting Appropriate Appearance
• Managing Multiple Priorities
• Communicating effectively
• Collaborating & Influencing with Respect & Trust
• Office Administration
• Being Inclusive