Customer Service Representative Full Time

Responsibilities And Duties

• To act of the 1st Point Of Contact for all customers across all location and Navy Afloat vessels.
• Providing excellent service and support with full knowledge of catalog details, scheduling requirements and ordering details and WMS system.
• Primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues and delivering a positive experience in every interaction.
• Assist with Logistics sub-department in terms of liaising with carriers and SDDC for container bookings for P2P movements from UAE.
• Liaise with internal departments to identify container requirements.
• Other duties as assigned.

About Valiant

Valiant Integrated Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Position Requirements

• A minimum of 2-years industry experience in a role within Logistics and Customer Service.
• Familiarity with Military customer service and logistics.
• Ability to work in a team environment / cross functional.
• Excellent written and verbal communication skills.
• Excellent knowledge of Excel, MS Office applications user i.e. Outlook, Word, PowerPoint, etc.