Front Desk Agent Full Time NEW

Company Description

Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city’s favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest shopping malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre, Jumeirah Beach and World Trade Centre with its many exhibition halls.

Job Description

What you will be doing:

• Take initiative to add a personalized experience
• Consistently offering friendly, professional, and proactive guest service
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences
• Following departmental policies, procedures, and service standards
• Maintaining a safe working environment and following all safety policies and procedures

Qualifications

Your experience and skills include: Service focused personality is essential