Sales Representative Full Time

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. To maintain competitive advantage as we grow, we are currently looking for a new Account Representative (Sales, Merchant Acquiring business).

Job purpose:

The Account Representative will be responsible for expanding Geidea’s merchant base which will eventually drive Merchant Acquiring Volume. Responsible for achieving annual Volume (from new merchants) & target numbers. The role includes business execution in close synergy with Geidea’s overall merchant acquiring business plan.

Key accountabilities and decision ownership:

• Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services.
• Develop Annual Plans for Acquiring Business involving sales, volume, technology initiatives and potential merchant partners.
• Cross-sell value added services that include POS Hardware, On-POS loyalty programs, gift cards, EMI, Billing and other services offered by Geidea.
• Monitor merchants that may become inactive and take necessary actions. Ensure prospective merchants are educated signed up to DCC.
• Retrieve documents in case of chargebacks / frauds / disputes.
• Manage risk and compliance.
• Follow up on trends and market competition, and propose action plan accordingly.
• Ensure to abide by the compliance programs that monitors obligations towards external parties including & not limited to Regulatory / Card scheme / PCI DSS rules & regulations

Must have technical / professional qualifications:

• Bachelor’s degree in commerce
• 2-3 years of experience in sales and marketing Financial services (fintech or banking) experience is a must.
• Core Skills required: -Problem Solving -Leadership -Interpersonal Skills